Mechanical Hard Drive Failure

Mechanical hard disk failures are those which develop on components internal to the hard disk itself. Often as soon as an internal component goes faulty the data on the hard disk will become inaccessible.

• When powered on, the hard drive will immediately begin to make a regular ticking or clicking sound

• Recovering data from hard drives with mechanical failure requires the drive to be worked on in a clean room as the drive has to be taken apart and investigated in lab conditions. CompuRecovery have a fully equipped Class 100 clean room which we use to recover drives with mechanical problems.

Do not be tempted to open a hard disk if you suspect a mechanical fault: there is nothing you will be able to do and you will contaminate the internal clean air environment. There is also a good chance that during this process you will destroy any chance that we have of successfully recovering the data.

Invasive Hard Drive Repair

Invasive hard disk repair and recovery procedures require work to be done in a clean air and static-free environment.
This type of repair is necessary when internal mechanical damage to the hard disk has occurred (for example - a head fault. Common symptom: ticking noise coming from the hard disk) and it therefore becomes necessary to open the hard drive to repair.

• ISO 5 (Class 100) HEPA filtered closed clean air environment - Constant cleaned and circulated airflow
• Dissipative flooring, clothing and monitoring
• Coved skirting
• Coated tooling and equipment
• Ionizer

This facility allows our staff to work on your hard drive in the correct recovery and repair environment, greatly increasing the likelihood of a successful data recovery.
A head crash occurs when the read / write heads of the hard disk collide with the disk's rotating platter surface. Frequently this causes physical damage to both the heads and the hard disk media.

Cause: Head crashes are caused by dust or contamination inside the hard disk casing, or by the drive receiving a sudden jolt or shock.
Head crashes vary in severity. However, some head crashes are mild and most of the data can be recovered.

Call CompuRecovery and talk your problem through with us on 866-424-5123, or get a quote and we'll call you back